Financial Advice & Guidance
- At Aqua Wealth Management, our comprehensive financial expertise and access to a wide variety of options ensures that we tailor our solutions to meet your specific financial needs, at any time in your life, whether you need a mortgage, pension, life assurance or any other financial service.
- And our goal is to help you to achieve your financial goals by providing a personal service across all aspects of your financial journey, from birth to retirement and inheritance planning.
- We pride ourselves on delivering excellent customer service and making it easy for you to control your finances. We put together private financial strategies on your behalf, and once we understand your needs and risk profile, we will recommend products that will suit you now and, in the future ensuring you get best value at all times.
- Our investment in the latest technology will help aid your financial planning process, including an app which you can download to access your financial portfolio.
What is Independent Advice?
Independent advice is not the only option available.
If you go to your high street bank you may be greeted by a financial adviser, but they could well be ‘tied’ to recommending and promoting the products of the bank, or a single insurance/investment company to which the bank has an allegiance. So why do we need independent advisers, and how can customers be sure they are getting a fair deal?
The Financial Conduct Authority (FCA)
The FCA, to give it its shorter title is the independent watchdog that regulates all financial and insurance firms – this ranges from the largest multinational bank, to financial advisers operating as sole traders. The FCA handbook lays down the rules and guidance to which all regulated Advisers must adhere to. The rules are freely available from the FCA’s website– www.fca.org.uk. Please note by clicking on this link you will leave our website and enter into a third party website of which our firm is not responsible for the content.
How do I know the company I am dealing with is independent?
Independent advisers are able to select product for customers from the whole of market – that means they can potentially recommend any product from any company providing it suits the customer’s needs and objectives. With such a wide choice of companies, investments and saving tools the customer can be reassured that they are not simply being provided with a standard recommendation – and are getting personalised advice.
To ensure you do get personal advice your financial adviser will collect certain details about you and your circumstances to enable him to advise you. Remember to be as open and honest as you can because the adviser’s recommendation will be based on the information you provide.
All financial advisers have to provide their customers with the relevant important disclosure documents, detailing the following: information on services provided by the firm, how the firm is paid for the business it conducts, their complaints procedure, Data Protection and coverage under the Financial Services Compensation Scheme (FSCS). You can ask to see our disclosure documents at any time, simply contact us for these.
What protection do I have?
Your adviser will always endeavour to ensure the products recommended are suitable for you. When the adviser is advising you on regulated products (including investments, insurance and some forms of mortgages) you have the protection of the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS).
If you are unhappy about the advice or service you have received you should firstly contact the firm that provided the advice or service. This gives them the chance to put things right and/or to provide their own version of events. Should you remain dissatisfied you may be entitled to refer your complaint to the FOS who will investigate the complaint independently and make a ruling. The FOS work with customers and financial advisers to resolve a complaint, and when they do have to make a ruling it is binding upon the firm. Full details of how to contact the FOS together with information about how to complain are available from their website – www.financial-ombudsman.org.uk or by telephoning 0800 023 4 567.
If you try to submit a complaint to a firm and the firm is dissolved, or unable to meet its obligations, you may have recourse to the FSCS (Financial Services Compensation Scheme). This service is funded by levies on firms that are authorised by the Financial Conduct Authority to protect customers where firms have closed or gone into liquidation.
Anything else I should know?
Some financial advisers do give advice on products that are not regulated by FCA – such as general taxation and some Buy-to-Let mortgages. Your adviser will explain to you when you are receiving advice on an unregulated product. It is important you are happy with the advice as you may not have the added protection of the FOS or FSCS when dealing with some unregulated products.
Holistic financial planning and services
Calling on our financial expertise and knowledge, we will work with you to propose a holistic financial plan to take you through your life’s financial journey.
Unique planning tools to optimise your financial and investment potential
Part of our service to you involves understanding your financial goals and assessing your attitudes to risk. We then use these to plan realistic and tax efficient solutions. And by applying our financial planning tools and running your profile through our internal modelling, we can propose short, medium and long term approaches, and illustrate the returns you might achieve.
Getting value from the financial market
By agreeing a clear investment strategy at the planning stage, we can exploit our expertise and knowledge of the various financial providers to potentially maximise your financial security for the future.
THE FINANCIAL CONDUCT AUTHORITY DOES NOT REGULATE TAXATION ADVICE AND SOME FORMS OF BUY TO LET MORTGAGES.
YOUR HOME OR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE.